How to get a sexual health check during covid

Deborah C. Escalante

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All sexual health clinics will be closed on Friday, December 9, and Thursday, December 15.

The NYC Sexual Health Clinics continue to provide low- to no-cost services for sexually transmitted infections (STIs), including HIV. Chelsea Express is the only location offering appointment scheduling. Anyone who is 12 or older can receive walk-in services at any clinic, regardless of immigration status. No parental consent is necessary.

If you do not have health insurance or cannot pay the sliding scale fee, you can still get services.

Services

NYC Sexual Health Clinic Hotline

347-396-7959
Monday to Friday, 9 a.m. to 3:30 p.m.
Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

All clinics may close early on certain days once capacity is reached.

For faster service, you can speak to a NYC Sexual Health Clinic health care provider for telemedicine services related to:

  • Sexually Transmitted Infections (STI) services:
    • Medical management of a positive/abnormal STI test result
  • HIV services
    • HIV treatment initiation, for those diagnosed with HIV, who would like to start HIV treatment for the first time
    • Consultation for HIV Pre-Exposure Prophylaxis (PrEP) initiation for NYC residents aged 13 and older
      • Includes daily PrEP and PrEP “on demand”
    • Medical evaluation for those who think they have signs or symptoms of HIV
    • Medical evaluation for those who might have or have been exposed to HIV
  • Contraception services
    • Emergency contraception
    • Consultation for other contraception methods, including:
      • Pills
      • Ring
      • Patch
      • Shot
      • Long-acting reversible contraception (IUD and implant)

Sexual Health Clinics

Walk-in services are available for a limited number of patients daily. Currently, the following services are available:

  • Sexually Transmitted Infections (STI) services:
    • Medical evaluation for signs and symptoms of STIs
    • People without symptoms can also receive STI testing for Chlamydia, Gonorrhea and Syphilis if they are 12 years or older.
  • HIV services
    • HIV post-exposure prophylaxis (PEP)
    • HIV treatment initiation, for people diagnosed with HIV, who would like to start HIV treatment for the first time
    • Medical evaluation for people who think they have signs or symptoms of HIV
    • Medical evaluation for people who might have or have been exposed to HIV
    • People without symptoms can also receive HIV testing if they are 12 years or older.
    • HIV PrEP initiation and counseling is available by appointment only. To schedule an appointment, call the NYC Sexual Health Clinic Hotline at 347-396-7959.
  • Contraception services
    • Emergency contraception
    • Intrauterine devices (IUDs) and the implant are available by appointment only. To schedule an IUD or implant appointment, call the NYC Sexual Health Clinic Hotline at 347-396-7959.
  • Urgent follow-up for patients contacted by clinic staff

Patient Safety

Masks

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All Sexual Health Clinic visitors must wear a mask. If you do not have a mask, we can provide one. Patients and essential guests who are unable to wear a mask for medical reasons will be provided a face shield. Masks for children will be available upon request.

COVID-19 Symptoms

Do not visit a Sexual Health Clinic if you have COVID-19 symptoms. If you need sexual health services, call the NYC Sexual Health Clinic Hotline at 347-396-7959.

Reduced Capacity

To assure patient and staff safety, we will limit the waiting area to eight visitors at a time. Patients may experience longer than usual wait times. If the waiting area if full, you may be asked to return at a later time.

When the clinic is busy, priority will be given to patients coming to the Sexual Health Clinics for emergency services: HIV PEP, emergency contraception, HIV treatment initiation, or urgent follow-up for patients contacted by clinic staff.

Physical distancing will be strictly enforced. If a patient or their essential guest is not following the distancing protocol, they will be asked to come back at another time.

Guest Policy

Patients should only bring guests (family, friends, guardians or other caregivers) to their visit if they are essential. Upon arrival, patients will be informed that friends or family members who are not essential to the visit will be asked to wait outside of the building. Exceptions can be made for minors who visit with a parent or guardian.

Locations

Morrisania Sexual Health Clinic

1309 Fulton Avenue, Bronx
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

The clinic may close early other days once capacity is reached.

Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Jamaica Sexual Health Clinic

90-37 Parsons Boulevard, Queens
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

The clinic may close early other days once capacity is reached.

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Corona Sexual Health Clinic

34-33 Junction Boulevard, Queens
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

The clinic may close early other days once capacity is reached.

Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Fort Greene Sexual Health Clinic

295 Flatbush Avenue Extension, Second Floor, Brooklyn
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

The clinic may close early other days once capacity is reached.

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Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Fort Greene Express Clinic

295 Flatbush Avenue Extension, First Floor, Brooklyn
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

Also open Tuesdays from 5 p.m. to 7 p.m. for STI and HIV testing for anyone 12 years or older without symptoms.

The clinic may close earlier if capacity is reached.

Fort Greene Express is the only location in Brooklyn where express testing services are offered in a separate space, making it fast and easy to get routine testing for STIs, including HIV. Fort Greene Express is also the only location with a Quickie Lab, which provides rapid results for chlamydia and gonorrhea.

Schedule an appointment for express testing.

Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Chelsea Sexual Health Clinic

303 Ninth Avenue, Manhattan
Monday, Tuesday, Wednesday and Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m. Thursday 9:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

The clinic may close earlier if capacity is reached.

Rapid results are not available at this time. You should expect your results in seven days.

Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Chelsea Express Clinic

303 Ninth Avenue, Manhattan
Monday through Friday, 8:30 a.m. to 3:30 p.m.

Also open Tuesdays from 5 p.m. to 7 p.m. for STI and HIV testing for anyone 12 years or older without symptoms.

Chelsea Express is the only location in Manhattan where express testing services are offered in a separate space, making it fast and easy to get routine testing for STIs, including HIV. Chelsea Express is also the only location in Manhattan with a Quickie Lab, which provides rapid results for chlamydia and gonorrhea.

Schedule an appointment for express testing.

Closed for the following holidays:

  • Election Day (November 8, 2022)
  • Veteran’s Day (November 11, 2022)
  • Thanksgiving Day (November 24, 2022)
  • Christmas Day – Observed (December 26, 2022)

All clinics are closed on the last Thursday of every month.

Mobile Clinic Vans outside Corona and Central Harlem Sexual Health Clinics

Through partnerships with the Health Department, community partners will offer HIV testing and sexual health referral services at mobile clinic vans outside of select Sexual Health Clinics that have been closed due to COVID-19.

  • Central Harlem, 2238 Fifth Avenue, Manhattan
    • Services available: Rapid HIV and hepatitis C testing
    • Services available on November 28: Wellness exams, cancer screenings, birth control, STI/HIV testing and HIV/PrEP/PEP
    • Upcoming schedule: November 2, 9, 23 and 30, 10 a.m. to 2 p.m.
  • Corona, 34-33 Junction Boulevard, Queens
    • Services available: Rapid HIV and syphilis testing
    • Upcoming schedule: November 15 and 22, 10 a.m. to 3 p.m.
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Clinics Closed During the COVID-19 Public Health Emergency

These clinics are closed until further notice.

  • Crown Heights Sexual Health Clinic — 1218 Prospect Place, Brooklyn
  • Central Harlem Sexual Health Clinic — 2238 Fifth Avenue, Manhattan
  • Riverside Sexual Health Clinic — 160 West 100th Street, Manhattan

Provider Directory

Additional Sexual and Reproductive Health Providers

To find other sexual and reproductive health providers near you, visit the NYC Health Map.

HIV Prevention Services

HIV Self-testing

Interested in HIV self-testing? Request a free HIV self-test kit by contacting an agency participating in the Community Home Test Giveaway (CHTG) program. Find CHTG partners on the NYC Health Map by clicking the Sexual Health Services category and then HIV Testing.

Feedback

Tell Us How We Did

If you have received services at one of our clinics, please complete our patient satisfaction survey. Your opinion matters!

Results, Records and Billing

Test Results

After visiting a clinic, you can get your test results online with our Patient Portal.

If you did not register for the Patient Portal at a recent visit, you can call 347-396-7959 for assistance with your test results.

Health Insurance and Billing

The New York City Health Department asks for a fee for Sexual Health Clinic services given to adults (age 19 and over). The Health Department must ask for insurance or payment for services to meet Medicaid standards and other legal requirements. If you want to use your health insurance to pay for the visit, your insurance plan will be billed. A copayment may be required. If you do not have health insurance or do not want your insurance billed for the visit, you will be asked to pay a sliding scale fee based on your family size and yearly income. You will not be asked for proof of family size or yearly income. No payments will be collected at the clinic. See links below for more details.

If you do not have insurance or cannot pay the fee, you can still get services.

  • Notification Letter and Sliding Scale (PDF)
    Other Languages: Español | 中文 | বাংলা | Kreyòl ayisyen | Русский | Français
  • Frequently Asked Questions About Health Insurance Billing and Fees

Medical Records Request

You can request a copy of your medical record from the NYS Department of Health.

Download and complete the Authorization for Release of Health Information (PDF).
Other Languages: Español | Русский | 한국어 | Italiano | Kreyòl ayisyen | Français | 繁體中文

Sign and date the form, and mail it to:

New York City Department of Health and Mental Hygiene
Bureau of STD Prevention and Control
Attn: Medical Records Request (WS 20-41)
42-09 28th St., 20th Floor, Box 73
Long Island City, NY 11101-4132

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